Privacy Policy

Effective Date: 11/16/24

At Dr. Liz Company (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our services. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect various types of information in connection with the services we provide. This information may include:

Personal Information:

- Identifying Information: Name, email address, phone number, mailing address, date of birth, and other contact details.

- Health Information: Medical history, diagnoses, treatment records, test results, prescriptions, and other health-related data (in compliance with relevant privacy laws).

- Payment Information: Credit card or billing details for services rendered.

- Demographic Information: Gender, age, occupation, and other relevant demographic details.

Non-Personal Information:

- Technical Information: IP address, device type, browser type, operating system, browsing activity, and other data automatically collected through our website or apps.

2. How We Use Your Information

We use the information we collect for various purposes, including:

- Providing Medical Services: To diagnose, treat, and monitor your health conditions.

- Communication: To contact you regarding appointments, follow-ups, and updates about your health.

- Billing and Payment: To process payments for services rendered and manage billing inquiries.

- Improving Our Services: To enhance and personalize our offerings, improve customer service, and understand how users interact with our website or app.

- Compliance: To comply with legal, regulatory, and healthcare industry requirements (e.g., HIPAA in the U.S. or GDPR in the EU).

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data, including:

- Data Encryption: Encrypting sensitive information during transmission using Secure Socket Layer (SSL) technology.

- Access Controls: Restricting access to your personal and health data to authorized personnel only.

- Storage Security: Storing data in secure servers that are protected by firewalls, encryption, and other security technologies.

Despite these efforts, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we remain committed to protecting your privacy to the best of our ability.

4. Sharing Your Information

We do not sell or rent your personal or medical information to third parties. However, we may share your information under the following circumstances:

- Service Providers: We may share your data with trusted third-party vendors who assist in providing our services (e.g., billing services, cloud storage, customer support). These service providers are contractually obligated to protect your information.

- Legal and Compliance Requirements: We may disclose your information if required to do so by law, regulation, or legal process, such as a subpoena or court order.

- Healthcare Providers: With your consent, we may share your health information with other healthcare providers involved in your treatment (e.g., specialists, laboratories).

- Business Transactions: If we undergo a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

- Access and Correction: You can request access to your personal and health information and ask for corrections if it is inaccurate.

- Deletion: In certain circumstances, you may request that we delete your personal data, subject to applicable legal requirements.

- Opt-Out: You may opt-out of receiving promotional emails or communications at any time by following the unsubscribe instructions included in the communication or contacting us directly.

6. Data Retention

We retain your personal and medical information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we take steps to securely delete or anonymize it.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete such information as soon as possible.

8. Third-Party Links

Our website or services may contain links to third-party websites, applications, or services. This Privacy Policy applies only to Dr. Liz Company’s services, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites you visit.

9. International Data Transfers

If you are accessing our services from outside the country in which Dr. Liz Company operates, your personal information may be transferred to and processed in other countries, including countries with different privacy laws. By using our services, you consent to this transfer and processing of your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us